Delta Dental Insurance Change

To our valued patients,

After much deliberation, our pediatric dental practice is making an important change – we are opting out as a contracted pediatric dental provider in Delta Dental's insurance network.

Therefore, effective November 30, 2024, Dr Anna, our pediatric dentist, will no longer be a contracted provider in Delta Dental’s insurance network. Dr Kyle, our orthodontist, will remain an in-network provider, and thus any patient with Delta Dental insurance currently in/or planning orthodontic treatment will see no change in their orthodontic treatment.

Over the last few years, it has become increasingly difficult to practice as an in-network pediatric dental provider and continue to provide the high quality of care that we value and promise to our patients. We are unwilling to compromise our standard of excellence to conform to the restrictions that Delta Dental places on their in-network providers.

We have reached a point where we cannot offer the same high quality dentistry we value and remain under their contract. We have chosen to eliminate Dr Anna's preferred in-network status with Delta Dental insurance.

What this means for you if you have Delta Dental insurance:

1. You can continue to be a patient in our pediatric practice, and we hope you do! We will submit your dental insurance claims on your behalf, and Delta Dental will reimburse you directly if you have out-of-network benefits, usually within 7-10 business days.

2. You will be responsible for payment for procedures at the time of service.

3. Dr. Kyle, our orthodontist, will remain an in-network provider.

To fully understand your specific dental plan’s benefits and reimbursements, we encourage you to reach out to your human resources department for details. We are here to help you in whatever capacity we can, but Delta Dental does not share out-of-network plan benefits with us.

Please know this was a difficult decision for our practice to make, as we know this will directly affect many of you, some who have been with our practice for a long time. We had hoped to have this conversation with you in person, but we wanted to give you the courtesy of knowing prior to your next appointment and during this time of insurance/HSA/FSA open enrollment.

We hope that the care you have received from us and the partnership that we have built as advocates for your oral health will encourage you to continue with our practice. However, if you choose to seek care from a new dentist, please let us know and we will help with the transition.

If you have any questions or concerns, please do not hesitate to reach out to our practice.

Sincerely,

The Smile Garden Dental Team